Questions and
Inquiries:
We are happy to share our knowledge and help you
with any problem that may arise. For any questions or information,
please call our office at (480)753-0684. For shipping information,
please call (480)753-0687. |
Prices:
We reserve the right to change prices and company policies without notice. |
Ordering:
We offer a toll-free order line to help keep our customers’ costs low,
and to speed up the ordering process. Please feel free to call 1-800-898-4464
to place your order.
|
Payments:
No C.O.D. orders. All orders must be prepaid. We accept Certified Check or
Money Order and will ship immediately upon check receipt. We also accept
four major credit cards (VISA, Master card, American Express, and Discover)
and can begin processing the day they are approved. Company checks are accepted
and can begin processing the day they have cleared our account.
|
Sales Tax:
All orders originating in the state of Arizona will be subject to a sales tax
unless for resale or non-profit. You will be asked for proper tax information.
|
Damaged Parts Received:
Upon receiving your order, inspect it immediately. If damage to your order
is discovered, DO NOT send any part back to NEV Accessories. You must file
a damage claim with the carrier. Do not dismantle the package. Keep the parts
and packing material as close as possible to the original received condition.
The carrier must determine how the damage occurred. Without the original
container and packaging material, your claim will be voided by the carrier.
Damaged parts are to be returned by the carrier.
|
Returns:
Parts being returned by a customer for any reason must be “postage paid” by
the customer. We cannot accept any C.O.D.s on returned merchandise. We are more than happy to exchange parts or give full refunds for parts that you are not satisfied with, as long as the returned parts are in new and unused condition and the return is made within 30 days. Refunds
for purchases made with a credit card will be credited to the card used for
the original purchase. Be sure to include a copy of your purchase invoice along
with instructions on what you would like done with any returned parts. Shipping
charges are non-refundable. Any items that are returned for refund without
a valid reason will be subject to a 20% restocking fee.
|
Pricing:
This listing should give you basic information; however, if there’s an
item you need that isn’t listed please do not hesitate to ask us about
its availability. All pricing does not include shipping and handling.
|
Shipping:
All product is FOB. Chandler, AZ. We use the best rates available to ship your
order to you by the least expensive means. We prepay and add the shipping
charges to your invoice.
|
